Meet Mark Phelan, Director of Marketing at the stunning Alderbrook Resort and Spa. If you've ever wondered what it's like to work at one of Washington's most cherished destinations—or if you're seeking inspiration for your next getaway—this conversation is packed with insights, humor, and nostalgia.
Mark kicks things off by sharing his incredible 20-year journey with Alderbrook. In hospitality, staying at one place for two decades is rare—and Mark isn't alone. With a core team of longtime staff, including a server and restaurant manager who've been there just as long, Alderbrook's deep sense of community creates a memorable environment for both staff and guests.
Mark's path to Alderbrook started in an unexpected place: wildlife biology, after earning his degree from the UW. Mark left his native New York City to embrace the PNW and never looked back. His career shift to hospitality may have surprised him. Still, it's clear from this conversation that Alderbrook has become his second home.
The story of Alderbrook is as rich as the experiences it offers. Mark discusses the resort's humble beginnings in 1913 when visitors arrived by steamship and camped on the beach. Fast-forward to 2004, the resort was reborn following a major renovation—and it hasn't stopped evolving. A recent remodel revitalized the resort's public spaces, including the cozy Drinkery and a wine and coffee bar behind the front desk.
Alderbrook has expanded its offerings with miles of hiking trails, a 54-foot yacht (the Lady Alderbrook), and even a secret dining venue hidden deep in the woods. Whether planning a family vacation or a romantic getaway, Alderbrook offers a blend of history, adventure, and comfort.
Mark's favorite time at Alderbrook? The holiday season! Starting the day after Thanksgiving with their annual Holidays on the Canal event, the festivities are magical. Picture Santa Claus arriving on the Lady Alderbrook, followed by fireworks, holiday treats, and family-friendly activities. If that's not enough, Cocoa Cruises with Santa is offered every weekend in December. With this intimate experience, kids and parents can meet the big man in red.
When winter settles in with its signature drizzle, Alderbrook offers many ways to stay cozy. Guests can unwind by the fire in the lodge, enjoy wellness classes, or indulge in spa treatments. Mark assures us that Alderbrook's quiet season is perfect for those looking to escape the crowds and embrace a slower pace of life.
Mark's enthusiasm shines when he talks about Alderbrook's food scene. From freshly harvested oysters to the famous Grand Marnier prawns, there's something for every foodie to love. Mark hints at an insider favorite: private dinners in the Gathering Grove. In this hidden outdoor dining space, guests enjoy meals surrounded by towering trees and dappled sunlight. Whether you crave local oysters or a quiet fireside meal, Alderbrook's culinary offerings are worth the trip alone.
As 2025 approaches, Alderbrook is gearing up for another exciting year. Mark teases potential new adventures, like themed events, expanded wellness programs, and even unique accommodations like treehouses or houseboats. While nothing is set in stone, it's clear that Alderbrook is constantly evolving to surprise and delight its guests.
Whether you're a longtime fan of the resort or planning your first visit, you'll find something to inspire you in this conversation.
Tune in to learn more about this Pacific Northwest gem and plan your next adventure at Alderbrook Resort and Spa! And don't forget—if Santa keeps returning year after year, maybe you should, too.